Frequently Asked Questions
Everything you need to know about your Ninja Kiwi gear.
How long will it take for my order to arrive?
Domestic orders typically arrive within 5-7 business days, while international shipping can take 2-4 weeks depending on your location and customs processing.
What is your return policy?
We accept returns on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached and include your order number in the package.
Do you ship worldwide?
Yes, we ship to most countries globally. Shipping rates and delivery times are calculated at checkout based on your specific region.
How should I care for my apparel?
To keep your gear looking fresh, we recommend machine washing cold with like colors and tumbling dry on low. Avoid ironing directly on printed graphics.
Can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various digital wallets like Apple Pay and Google Pay.